Warranty Policy

Warranty Policy

12 Months Warranty applies to all products unless otherwise specified on listing. If any item shows symptoms of operation failure, defectiveness or broken on arrival (Dead on Arrival, DOA, Products), Buyers should contact us via email within 7 days of receiving item, describing the issues, including pictures if possible.

If deemed DOA by us, full/partial refund or replacement of items may be given at both ours and buyer's discretion. Damages due to improper installation or negligence are not covered by Warranty. Buyer is responsible for any postage costs on returning items.

Feedback Policy

Buyers are recommended to leave feedback on items they receive.

If Buyers feel unsatisfied of the product, please contact us at cs@melbourniansfurniture.com.au as we will try to solve any problems you may have with the purchased item.